Big consulting firms are in the firing line at the moment, and their struggle to remain relevant and survive is a serious concern.
Many early stage companies have scaled to replace or seriously disrupt the legacy incumbent consulting firms upon whom organisations have been relying on for critical advice which they are no longer in a position to give. They are short on professionals that really know what they are doing, and these professionals are unavailable to them anyway. The time has come for boutique consulting firms to make a serious and sustainable impact.
The COVID-19 pandemic has uncovered underinvestment in mission-critical technology and a shallowness at the heart of the approach to the fourth industrial revolution.
This reflects in both public and private sectors:
What is the long-term strategy for Corporate and Government Digital Services?
Why are online meetings described as digital transformation?
How does performing business critical tasks as a third party on behalf of a team lead to transformation?
The time has come for consultancy leaders to look in the mirror and ask ourselves the hard questions:
Are we prioritising the benefit, growth and transition of our clients?
Or is it our own brand and profitability that drive decision making?
Why Are Organisations Not Prepared For The Digital Economy?
More people should be asking this question. Instead of scrambling for quick solutions, remote work and entry into the digital era should have been an exciting journey. Why is it not so?
Most organisations of reasonable size rely on external partners for strategic advice and delivery expertise. The lack of preparedness for the digital economy by organisations of all sizes and sectors, suggests that those external partners have either failed to convince their clients of the need for fundamental change, or were more focussed on monetising the technologies they provide than the transfer of knowledge that allow their clients to thrive.
Fear Drives Decision Making
When faced by uncertainty or fear there is a tendency for people and organisations to turn to the familiar or to what is safe. When it comes to digital business models, technology and data there is a risk that the shocks of the pandemic and economic meltdown will cause more organisations to turn back to those very companies whose advice has contributed to their current position in the first place.
At DIGITAL HQ, we understand the need for a new style of advice and strategic partnerships and alliance. We are differentiated, focused on client interests and highly specialised in our own technologies. We see our amalgamation of deliverables as partnerships instead of projects.
The business world has the opportunity to activate a once-in-a-century reset, and we are helping our clients get ahead in this highly competitive landscape.
Our focus for 2021 is to partner with our clients to emerge from this pandemic in a strong position by reforming their processes and systems through our expertise in design, modern technology, modern project workflows and working in ways that bring teams together, even while apart.